Senior Backend Engineer R&D, Public cloud, TCO

at American Express
Published November 27, 2023
Location Palo Alto, CA
Category Default  
Job Type Full-time  



You Lead the Way. We’ve Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let’s lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

The Technology Community Office is in search of a Senior Research Engineer to expand the team and our ability to deliver positive community experiences to developers at American Express.

Who are the Technology Community Office (TCO)?

The mission of the Technology Community Office is to ensure American Express is positioned as a first-class technology company with a peerless engineering culture. This sees the office encouraging and curating participation in communities both internal and external fostering a sense of belonging among technologists. The office believes strongly in the power of community, not only unlocking the aggregate benefits of collaboration at scale, but the individual benefits that come from being part of a larger whole.

Some of the work of the TCO includes fostering innovation, encouraging participation in open-source communities, helping internal Engineering Guilds flourish, sponsoring community efforts such as conferences, foundations, and software organizations, empowering developers though documentation and content, reaching out to external technologists as ambassadors of American Express, building recognition programs, and gathering community sentiment feedback. Ultimately, the work of the TCO is to encourage and maximize the human side of technology, anywhere people are coming together to do their best work.

Who are You?

You are passionate about community – Community work isn’t for everyone, but for you, playing “chief organizer” and assembling teams that are greater than the sum of the parts provides great satisfaction. You bring people together, setting a vision and inspiring people to work toward audacious goals, you connect people to purpose. You’re optimistic about the future of Amex and you’re tenacious in working to make it real.

You lift others – Your satisfaction comes from winning as a team. You build common tools and documentation to empower others to be their best. You mentor other developers and help them succeed. You understand the power of recognition and frequently dole out authentic praise. Colleagues do better work and enjoy doing it on a team with you.

You lead without authority – You’re not afraid to sit at the head of the table, and rarely remember your official title. You produce content that is consumed widely, your ideas are discussed and adopted at increasing orbits of influence. You enjoy speaking to large groups and lending your voice in group settings. People have changed the way they think and do work because they spent time with you. Others look to you for understanding and advice.

You are professionally curious – You bring clarity to the confusing and you thrive on exploration. You seek data to drive your decisions and are ready to learn. You have expertise but it does not constrain you, willing to put forth your best efforts as a “polymath”. You seek alternate perspectives and use them to make connections that others have overlooked.


  • Be hands on in researching emerging technologies, build proofs of concepts.

  • Spend a meaningful amount of time in hands on development, testing, keeping up with the latest trends

  • Contribute and support open source

  • Contribute to the development of a multi-cloud sandbox environment for quick exploration and safe experimentation with emerging technologies.

  • Be passionate and excited about emerging technologies and excite others as well. Participate on technology and science conferences

  • Be flexible and adaptable at learning new frameworks, languages, and technologies. For example, be able to learn new AI/ML models and techniques on a Tuesday, explore automation on a Wednesday, research quantum computing on a Thursday. On Friday, have some fun with Crypto.

  • Design and build for rapid innovation, with consideration for scale from the start. Proofs of concept may graduate to products, build "just enough" for that possibility from the start.

  • Promote, and chip into the company’s open-source program


  • A BSc degree in computer science or related field.

  • Minimum 5 years’ experience using at least 2 of the following programming languages: Python, Go, Java, Node

  • Knowledge of database technologies, such as MySQL, PostgeSQL, or MongoDB

  • Devops experience, including CI/CD, automated build and test, IaC (e.g., CloudFormation, Terraform), Containerization,

  • Experience in developing and deploying cloud-native applications in public cloud (e.g., AWS, GCP, Azure)

  • Good communication skills and ability to work in a team environment

  • Strong analytical and problem-solving skills

  • Ability to stay up to date with the latest research trends and technologies in advanced fields, such as quantum computing, post quantum, machine learning, and web3.

Nice to have:

  • UX experience with web frameworks, such as React, Angular, Vue and JQuery

  • Web3, Solidity experience

  • MLOps and basic concepts, techniques, and algorithms used in ML

  • Basic knowledge of Quantum algorithms

  • Cryptography fundamentals, such as techniques, algorithms, protocols, standards


Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Technology

Primary Location: US-Arizona-Phoenix

Other Locations: US-California-Palo Alto, US-New York-New York

Schedule Full-time

Req ID: 23003869